Introduction

Matching a key with a lock is an essential step in setting up your Tosibox devices. This process ensures that your key can securely connect to and control the lock. Follow the steps below to match your Tosibox key with a lock easily.

You can also refer to the video for your reference:  How to match a Tosibox Lock with a Tosibox Key

Prerequisites

Before you start, ensure you have:

• A Tosibox Lock (e.g., Lock 150, Lock 500, etc.)
• A Tosibox Key (i.e., HW Key)
• A computer with a USB port (for physical key) or the Tosibox software installed.
• An active internet connection

Steps to Match the Key with the Lock

Step 1- Power Up the Lock:

• • Connect the Tosibox Lock to a power source and ensure it is powered on.
  • Connect the Lock to your network using an Ethernet cable.
    
    

Step 2- Insert the Key:

• • Physical Key: Insert the Tosibox Key into the Lock’s USB port. Wait 10-15 seconds, and the Lock and the Key have been paired. You can then unplug the key from the lock.
  • During this process, the devices exchange their security certificates and public keys, establishing a trust relationship where the Key becomes the Master Key.
  • Alternatively Remote Matching can be used. 
    
    

Step 3- Taking the Key in use:

1. • Insert the matched Key into the USB port of your computer. You should notice an auto play window open on your desktop.
     
   • If the auto play window does not open, double click the executable file located in the Key’s folder (Setup_Tosibox.exe).
   • If your computer asks whether you want to allow Tosibox to make changes to your computer, click yes.
   • The Key software will ask for a password that you can enter if you wish (recommended). By entering a password, you can prevent unauthorized use of the Key. Store the password safely.
   • The Key is now ready to be used.

Step 4- Confirmation:

• • The Key software opens a window showing the Locks that have been matched to the Key.
  • Connect the Key with the desired Lock by clicking the Lock’s “Connect” icon.
  • The Key info dialogue shows the status of the connection between Key and Lock.
  • The Key's LED (for physical key) will turn solid green, indicating a successful match.

Troubleshooting:

• • Key Not Detected: Ensure the Key is properly inserted into the USB port. Try a different USB port if necessary. If your operating system is not able to recognizes the device try restarting the pc. 
  • Cannot Access Lock UI: Double-check the lock's IP address and ensure your computer is on the same network. Restart the Lock if needed.